Assistant Store Manager - Sligo at O2, posted 2010-02-03

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  • Location: Sligo
    Company: O2
    URL: http://www.o2online.ie
  • Description:

    Maternity Cover Contract Do you want to work for the Best Retail Employer in 2008?

    Profile: We are looking for sharp thinking retailers who are passionate about driving sales, wowing our customers, developing their people and themselves.

    Ideally you'll have a proven track record in either retail or service industry and will love the buzz of a retail sales environment.

    Responsibilities: Driving Sales Lead and motivate a sales team to ensure that they consistently deliver their targets.

    Make sales and business decisions that drive the business forward. Develop a sales culture in your store where influencing customers becomes second nature while ensuring it is not at the expense of customer experience.

    Demonstrate a bias for action & capitalise on business opportunities.
    Wowing Customers Champion superior customer experience turning multiple customers into loyal fans.

    Deliver the "customer promise" consistently through your actions across all consumer types. Use ideas and solutions in a targeted approach to meeting customer needs ensuring that their expressed and underlying needs are satisfied.

    Assist the store manager in the management of all store operations and administration to ensure that we follow through on our commitments to the customer.

    Take ownership of your customer's issues or needs to ensure that all aspects are resolved and/or seen through to completion.

    Other: Assist the store manager to own and drive the delivery of KPI's for your store and team on areas such as stock, audits, reflect results, attrition, mystery shop etc.

    Support the store manager to coach and develop and manage a team of highly motivated and target driven sales assistants.

    Demonstrate adaptability in your communication style to appropriately to influence any audience or situation (e.g. customers, your team, and colleagues in support office).

    Take ownership for the planning and execution of store activities.

    Requirements: Previous Retail Management Experience in a Retail Store Proven success in consistently achieving targets or working to deadlines in a customer and/or sales environment. Passionate about delivering customer experience above and beyond customer expectation. Excellent communication and interpersonal skills. Contract Elements:

    The above is a guide only and other duties may be assigned by management. Job descriptions are subject to change as the business requires.

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